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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It includes thorough information about all the operations that you can carry out on the page in question. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of how-to video clips illustrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our comprehensive FAQ section, which contains questions asked by real clients and provides real solutions. We frequently update our FAQ section with new entries in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of technical support engineers available 24/7 and eager to help you with any query. Each support ticket you send will be responded to within 60 minutes (the average response time is approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319770

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com